Quick Start Guide

1
Register Your Account

Create your personal or business account to get started with SMS services.

Register Now
2
Buy SMS Credits

Purchase SMS credits to start sending messages to your contacts.

View Plans
3
Add Contacts

Build your contact list for efficient SMS communication.

Add Contact
4
Send Your First SMS

Start sending SMS messages to your contacts or groups.

Send SMS

What is Devmind SMS Gateway?

Comprehensive SMS Solution

Devmind SMS Gateway is a powerful platform designed for individuals and businesses in Zambia to send SMS messages efficiently and reliably. Our service supports:

  • Instant Delivery: Messages delivered within seconds to all major networks
  • Bulk Messaging: Send to multiple contacts or entire groups
  • Contact Management: Organize contacts into groups for targeted messaging
  • Custom Sender IDs: Send messages with your own branded sender name
  • Real-time Monitoring: Track delivery status and account usage
  • Mobile Money Payments: Easy top-up with Airtel, MTN, and Zamtel money
Multi-Network Support

Reach customers on Airtel, MTN, and Zamtel networks instantly

Dashboard Overview

Your Command Center

The dashboard is your main control panel where you can:

  • SMS Balance: View your remaining credits and usage status
  • Quick Actions: Direct links to send SMS, manage contacts, and buy credits
  • Contact Summary: Total contacts and groups at a glance
  • Recent Activity: Last 5 SMS messages sent with their status
  • Account Status: Approval status and account information
Main Control Panel

Access all features from your personalized dashboard

Getting Started

Personal Account Registration
  1. Click "Register" from the login page
  2. Fill in your personal details (name, date of birth, NRC number)
  3. Provide contact information (email and phone number)
  4. Create a secure password and choose your sender ID
  5. Agree to terms and conditions, then submit
  6. Wait for account approval (usually within 24 hours)
Business Account Registration

For businesses, additional information is required:

  • Business registration details
  • Company address and contact information
  • Multiple sender IDs for different departments
  • Approval may take 2-3 business days
Tip: Your sender ID will appear as the sender when you send SMS messages. Choose something recognizable like your business name or initials.

Choosing the Right Plan

We offer various SMS packages ordered by price:

  • Starter: Perfect for individuals and small businesses (100-500 SMS)
  • Professional: For growing businesses (500-2000 SMS)
  • Enterprise: Custom solutions for large organizations (2000+ SMS)
Mobile Money Payment Process
  1. Go to the Pricing page
  2. Select a plan that fits your needs
  3. Click "Buy Now" to proceed to payment
  4. Enter your personal details and mobile money number
  5. Agree to terms and conditions
  6. Click "Pay" - you'll see a mobile money prompt
  7. Approve the transaction on your phone
  8. Credits are added instantly after approval
Supported Networks: Airtel Money, MTN Mobile Money, and Zamtel Money

Single SMS Message
  1. Navigate to "Send SMS" from the dashboard
  2. Select your approved sender ID from the dropdown
  3. Enter recipient phone number(s) - one per line
  4. Type your message (max 160 characters for standard SMS)
  5. Review the message and recipient count
  6. Click "Send SMS Message" to confirm
  7. Wait for confirmation of successful delivery
Phone Number Formats

Accepted formats for Zambian numbers:

  • 097XXXXXXX (local format)
  • 26097XXXXXXX (international)
  • +26097XXXXXXX (with plus)
Important: SMS delivery is instant but may take up to 2 minutes in rare cases. Always check your SMS balance before sending.

Managing Contacts & Groups

Manual Contact Addition
  1. Navigate to "Contacts" → "Add Contact"
  2. Enter the contact's full name (required)
  3. Add phone number in accepted formats:
    • 097XXXXXXX (local)
    • 26097XXXXXXX (international)
  4. Include optional description/notes for organization
  5. Click "Save Contact" to add to your address book
Validation: Phone numbers are automatically validated and formatted.
Best Practice: Use descriptive names and add notes (e.g., "John Doe - VIP Customer") to help organize and remember your contacts.

Import Multiple Contacts at Once

Save time by importing contacts from CSV or Excel files:

File Preparation:
  1. Create a spreadsheet with columns: Name, Phone, Description
  2. Enter contact details in each row
  3. Use consistent phone number formats
  4. Save as CSV or Excel (.xlsx) format
Import Process:
  1. Go to "Contacts" → "View Contacts"
  2. Click "Bulk Import" button
  3. Select your prepared file
  4. Review the import summary
  5. Contacts are automatically added to your address book
Note: Invalid phone numbers will be skipped. Check the import summary for details on any failed imports.

Creating a New Group
  1. Go to "Contacts" → "View Groups"
  2. Click "Create Group" button
  3. Enter a descriptive group name
  4. Select contacts to include:
    • Check individual contacts
    • Use "Select All" for convenience
    • Review selected count
  5. Click "Create Group" to save
Group Management Features
  • View Details: See all group members with pagination
  • Edit Group: Change name and modify membership
  • Add Members: Add contacts not currently in the group
  • Remove Members: Remove individual contacts from groups
  • Delete Group: Permanently remove groups (with confirmation)
Power Tip: Groups enable one-click bulk messaging to multiple contacts.
Group Naming Best Practices
  • Descriptive: "VIP Customers" instead of "Group 1"
  • Purpose-based: "Marketing Campaign 2024", "Staff Announcements"
  • Size-appropriate: Keep groups focused on specific audiences
  • Maintainable: Regularly update group memberships

Contact List Overview
  • Pagination: Contacts are displayed 12 per page for better performance
  • Search: Quickly find contacts by name or phone number
  • Sorting: Contacts are ordered by most recently added
  • Actions: Edit, delete, or add to groups directly from the list
Editing Contact Information
  1. Find the contact in your contact list
  2. Click the "Edit" button (pencil icon)
  3. Update name, phone number, or description
  4. Phone numbers are re-validated on edit
  5. Save changes to update the contact
Important: Changing a contact's phone number may affect SMS delivery if the new number is invalid.

Bulk SMS Messaging

Sending to Groups
  1. Go to "Send SMS" → "Bulk SMS"
  2. Select a contact group
  3. Choose your sender ID
  4. Compose your message
  5. Send to all group members
Importing Contacts

You can import contacts in bulk using CSV or Excel files:

  • Prepare your file with columns: Name, Phone, Description
  • Use the bulk import feature in bulk SMS
  • Contacts are added automatically
  • Send SMS immediately after import
Efficient Communication: Bulk SMS allows you to reach multiple contacts simultaneously, perfect for announcements, promotions, and important updates.

Account Management

Troubleshooting

Possible Causes:
  • Insufficient SMS credits
  • Invalid phone number format
  • Recipient's phone is switched off
  • Network issues with the recipient's carrier
  • Phone number not reachable
Solutions:
  • Check your SMS balance
  • Verify phone number format
  • Try sending to a different number first
  • Contact support if issues persist

Can't Access Your Account?
  • Use the "Forgot Password" link
  • Check email for password reset instructions
  • Verify your email address is correct
  • Clear browser cache and cookies
  • Try a different browser or device

Payment Not Processed?
  • Check your mobile money balance
  • Verify payment details are correct
  • Ensure stable internet connection
  • Try a different payment method
  • Contact support with transaction details

API Integration

For Developers

Integrate SMS functionality directly into your applications using our REST API.

  • Send SMS programmatically
  • Check delivery status
  • Manage contacts and groups
  • Monitor account balance
View API Docs

Comprehensive developer documentation

Table of Contents

Quick Actions

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